Do you want to know what NOT to do when running a business? Offer below average customer care. Especially in 2013, when everyone has a voice on the internet. Good or bad, anything your customer service says on social media can create a buzz for your company. Recently a friend sent me a tweet… Read more
Viewing posts tagged with: customer service
The tale of two broadband providers: the very best and the very worst
I said last week that I would take advantage of my amazing Alexa rank of 400 in Guatemala to write a big rant about my internet provider, Tigo, and will do that in Spanish this week, not only to spare my dear readers but also so that everyone here knows what a bunch… Read more